Welcome.


Use the new Quanterix Lab web application alongside your Simoa HD-1 instrument for step by step instructions to begin a run, analyze your data or perform maintenance on the HD-1 system. Take your tablet or smartphone to lab.quanterix.com.

Welcome to the Quanterix customer support portal which allows convenient 24/7 access to assay and instrument related information, troubleshooting solutions and helpful user videos. Please visit often as the latest tips and information will be updated frequently. If you would like to contact our service department directly, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

New Simoa™ Lab App now available

We are pleased to introduce the Simoa™ Lab App which provides HD-1 users with access to helpful support information and easy to use, step by step guides. Simoa Lab can be accessed from any tablet or smartphone by visiting lab.quanterix.com. Use the app along side your Simoa HD-1 instrument for step by step instructions to begin a run, analyze your data or perform maintenance on the HD-1 system.

This app will continually be updated with new content and to incorporate user suggestions, so please do send your feedback to This email address is being protected from spambots. You need JavaScript enabled to view it..

New Simoa Community Forum Live!

We have recently launched a Simoa User Community Forum on the Quanterix Webiste. Access the forum here Simoa Forums. If you have been a Simoa Customer Portal user prior to August 30, 2017, your username is already in the Forum System. If you have not already done so, reset your password here using your email address: Password Reset. If you are new to the Simoa Community, you can register a new account on the forum here: Register for a forum account. Please note that the forum does not replace the use and functionality of the Customer Portal, it is its own unique asset.

 

 

User software version 1.5

 
 

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